Privacy Policy

Who we are

The data controller is Christos Irodotou, who operates as a sole trader towing and roadside assistance business under the registered business name "RO Limassol Recovery Towing Assistance" (this site operates as Limassol Recovery Truck), based at Aksiou 42, 3111 Limassol, Cyprus. The business name is registered with the Registrar of Companies (Organization number 687033, Record number 42102374). For anything related to your personal data, contact us at [email protected] or 96 295829.

What data we collect

We only collect data you give us directly, through the site's forms or the WhatsApp button:

• Name
• Contact phone number
• The type of service you need
• Your location, if you type it in or choose to share your GPS location

We do not collect any payment information through the site — payment is handled directly when the service is provided.

Why we use it

We use your details solely to contact you, understand your situation, and dispatch a vehicle for the roadside assistance you requested. The "Request a Quote" form opens WhatsApp with the details you entered, so we can reply to you directly there.

Who we share data with

We do not sell or share your data for marketing purposes. Your data may pass through:

• Cloudflare — hosts the site and handles technical access to it.
• WhatsApp (Meta) — if you use the WhatsApp button, your message is sent via the WhatsApp platform, subject to its own privacy policy.
• Google Maps — only if you click "Show Map" on the Contact page, which loads content directly from Google.

Cookies and local storage

We store two small preferences locally on your device (via localStorage, not a cookie): your cookie choice, and whether you've chosen to view the Google Maps embed. Only if you click "Accept" on the cookie notice do we load the Google tag, which may use cookies for visitor statistics and to measure the performance of Google Ads (for example, how many visitors called or made contact after seeing an ad). The provider is Google. If you click "Reject", the tag is not loaded at all. You can change your choice by clearing this site's data in your browser.

How long we keep data

Contact details you send us are kept only for as long as needed to complete your service request, and are deleted once no longer needed.

Your rights

Under the General Data Protection Regulation (GDPR), you have the right to:

• Access the data we hold about you
• Correct inaccurate data
• Request deletion of your data
• Restrict or object to processing
• Lodge a complaint with the Office of the Commissioner for Personal Data Protection of Cyprus

To exercise any of these rights, email us at [email protected].

Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it was last revised.